Give Pipedrive the Context Your AI Needs
Automatically sync every call to Pipedrive — so AI automation, forecasting, and reporting finally work.
Ready to connect your call transcripts to Pipedrive?
Get StartedYour calls, automatically synced
Your Pipedrive Is Missing Half the Story
Reps use recording devices to capture calls. But Pipedrive has no idea those conversations happened. Your AI tools, automation workflows, and reports are all working with incomplete data.
Every Call. Automatically in Pipedrive.
Sync My Calls matches your call transcripts to Pipedrive records using carrier call data. Full transcript, AI summary, and metadata — attached to the right contact, every time. No manual entry. Complete context for AI.
For each call, we create a Pipedrive Activity
Objects we integrate with
Person
Lookup by phone number
Activity
Call activity record
Deal
Associated via Person relationship
Organization
Associated via Person relationship
Get started in 5 minutes
Click "Connect Pipedrive" in your Sync My Calls dashboard
Log in to Pipedrive and authorize the integration
Select which record types to sync (Persons, Deals, or both)
Configure custom field mappings (optional)
Done - transcripts sync automatically
What you need
- Pipedrive Essential, Advanced, or Professional plan
- API access enabled for your account
- User must have permission to create Activities
Common questions
Can I sync to custom fields?
Yes, contact us for custom field mapping.
What if a phone number matches multiple persons?
We use Pipedrive's native duplicate detection. You can configure which record takes priority.
How quickly do transcripts sync?
Within 5 minutes of the call ending.