All Carriers
Verizon
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Secure connection to your business account. We access call records — never content — to match your call transcripts.
Data Flow
How your calls get matched
How It Works
Connect in 5 simple steps
1
Click "Connect Verizon" in your Sync My Calls dashboard
2
You're redirected to Verizon's secure login page
3
Log in with your My Business portal credentials
4
Authorize Sync My Calls to access call records
5
Return to Sync My Calls - connection complete
We use a secure connection. Your Verizon credentials are never seen or stored by Sync My Calls.
What We Access
From your Verizon Business account
Call Detail Records (CDRs)
- Phone numbers Inbound and outbound
- Call timestamps Date and time of each call
- Call duration Length of each call
We do NOT access
- Call recordings
- Voicemail
- Text messages
- Billing information
- Account settings
Requirements
What you need
- Verizon Business account (not consumer)
- Account administrator or authorized user access
- Web access to My Business portal
Security
Your data is protected
OAuth 2.0 authentication flow
Read-only access to CDRs
Encrypted connection (TLS 1.3)
Revoke access any time
FAQ
Common questions
Does this work with Verizon consumer accounts?
No, only Verizon Business accounts have the CDR access we need.
How far back can you access call records?
Up to 90 days of call history.
Can I connect multiple Verizon lines?
Yes, we can access CDRs for all lines on your business account.