All Carriers
T-Mobile
Launching Q1

Connect T-Mobile in Minutes

Secure connection to your business account. We access call records — never content — to match your call transcripts.

How your calls get matched

T-Mobile
Your Device
Sync Call AI
Your CRM
Diagram: Your T-Mobile call records provide the metadata Sync My Calls uses to match call transcripts to the right CRM contacts

Connect in 5 simple steps

1

Click "Connect T-Mobile" in your Sync My Calls dashboard

2

You're redirected to T-Mobile's secure login page

3

Log in with your T-Mobile Business portal credentials

4

Authorize Sync My Calls to access call records

5

Return to Sync My Calls - connection complete

We use a secure connection. Your T-Mobile credentials are never seen or stored by Sync My Calls.

From your T-Mobile for Business account

Call Detail Records (CDRs)

  • Phone numbers Inbound and outbound
  • Call timestamps Date and time of each call
  • Call duration Length of each call

We do NOT access

  • Call recordings
  • Voicemail
  • Text messages
  • Billing information
  • Account settings

What you need

  • T-Mobile for Business account (not consumer)
  • Account administrator or authorized user access
  • Web access to T-Mobile Business portal

Your data is protected

OAuth 2.0 authentication flow
Read-only access to CDRs
Encrypted connection (TLS 1.3)
Revoke access any time

Common questions

Does this work with T-Mobile consumer accounts?

No, only T-Mobile for Business accounts have the CDR access we need.

How far back can you access call records?

Up to 90 days of call history.

Can I connect multiple T-Mobile lines?

Yes, we can access CDRs for all lines on your business account.

Ready to connect T-Mobile?

Start syncing your call records in minutes.

Get Started